Why CEO took train from Bishan to CCK when his office is near City Hall..

havent u heard the term; walking the grounds?

lets see if he can continue his journey to work by mrt. or is he taking the train for work purposes? ceo needs to know whats wrong with the system etc

i wonder if MRT is being informed that he will be taking mrt that day. its like MP visits/walkarounds on sundays. all litter, rubbish, broken tiles etc will be disappeared by friday evening.

He is CEO not GOD, have to give him some time lah. The MRT system is old and can just be switched off for a couple of days for maintenance. As long as he ensures that maintenance works are in progress and if (touch wood) the trains break down again, he handles in better than the other lady, i will be happy

lsh87 wrote:

He is CEO not GOD, have to give him some time lah. The MRT system is old and can just be switched off for a couple of days for maintenance. As long as he ensures that maintenance works are in progress and if (touch wood) the trains break down again, he handles in better than the other lady, i will be happy

+1

lsh87 wrote:

He is CEO not GOD, have to give him some time lah. The MRT system is old and can just be switched off for a couple of days for maintenance. As long as he ensures that maintenance works are in progress and if (touch wood) the trains break down again, he handles in better than the other lady, i will be happy

You mean that's a lady? *reenacting The Lorax Scene*

I would really hope that he would continue taking the trains occasionally to get a good feel of things on the ground but maybe without the media circus so that people would stop calling it "wayang".

I am not saying that the advisers have done a great job of planning his tour, all i am saying is that it is a extremely delicate situation and no matter the time he did the tour, people would complain so maybe we can cut them some slack. And also getting personal can be pretty damaging to them. Heard about suicides around the world just because of online "flamings"?

So spare a thought for others Sir

true! i agree he must deliver

I am not saying that he does not have to deliver, I am saying that he will need some time, so we should give he some time, he is not GOD, can't do it overnight

bogeyman72 wrote:

That is so totally kelong. He took the TOP JOB at the largest monopolistic service provider in Singapore with our Government throwing $$ behind the business.

He must deliver. No other option.

lsh87 wrote:

He is CEO not GOD, have to give him some time lah. The MRT system is old and can just be switched off for a couple of days for maintenance. As long as he ensures that maintenance works are in progress and if (touch wood) the trains break down again, he handles in better than the other lady, i will be happy

i think for others but do others think for me?

lsh87 wrote:

I am not saying that he does not have to deliver, I am saying that he will need some time, so we should give he some time, he is not GOD, can't do it overnight

bogeyman72 wrote:

That is so totally kelong. He took the TOP JOB at the largest monopolistic service provider in Singapore with our Government throwing $$ behind the business.

He must deliver. No other option.

lsh87 wrote:

He is CEO not GOD, have to give him some time lah. The MRT system is old and can just be switched off for a couple of days for maintenance. As long as he ensures that maintenance works are in progress and if (touch wood) the trains break down again, he handles in better than the other lady, i will be happy

In a top MNC company if the CEO does not delivered, he'll have to go. Will he go if he does not delivered? I would not called it wayang if he's going to take the train, let's say in the morning from maybe AMK to City Hall not the other way round. Ok maybe wayang not so nice. Let's say propaganda...

mUAr_cHEe wrote:

i think for others but do others think for me?

I do bro. I think for you. Give me 3-3 when we play

Now that the public's attention is on the public transport network, I am sure he will be forced to go if he does not deliver. But here comes another difficult question, how would you judge if he has delivered or not? What happens if the trains run fine for another 5 years than suddenly there is a break down, would you allow time for him to deal with it or would you ask for his head immediately?

enwee wrote:

lsh87 wrote:

I am not saying that he does not have to deliver, I am saying that he will need some time, so we should give he some time, he is not GOD, can't do it overnight

bogeyman72 wrote:

That is so totally kelong. He took the TOP JOB at the largest monopolistic service provider in Singapore with our Government throwing $$ behind the business.

He must deliver. No other option.

lsh87 wrote:

He is CEO not GOD, have to give him some time lah. The MRT system is old and can just be switched off for a couple of days for maintenance. As long as he ensures that maintenance works are in progress and if (touch wood) the trains break down again, he handles in better than the other lady, i will be happy

In a top MNC company if the CEO does not delivered, he'll have to go. Will he go if he does not delivered? I would not called it wayang if he's going to take the train, let's say in the morning from maybe AMK to City Hall not the other way round. Ok maybe wayang not so nice. Let's say propaganda...

Bro, simple man like me, can only think simple. I still like the word "wayang" and he know it ...

If he do not, he must think that we are all idiot.

Ai seh, you should seriously write an email to SMRT stating all these objectives, RESPECT for you boss

There is only one issue, if he is to maximise profit, he can easily do through a couple of ways, some of which will be extremely unpopular:

1. Request for a raise in ticket price (If I am not wrong, there is a govt board in-charge of this but he can always request and might get approved )

2. Increase the efficiency of his employees, retrenching many of less efficient local workers and employing cheaper more efficient foreign workers. From what i see, SMRT does society a service and actually employs quite a few "older" workers that would struggle to find work and true "profit driven" companies)

3. In an ideal world, there will be growth on the MRT, where a higher requirement for manpower will be satisfied by the increasing efficiency of the current employees and also better processes. No need for increase in fares as there will be increase economics of scale.

Option 3 would be an ideal but unrealistic solution and most probably it will be a mix of the 3 options. Would you be happy than?

bogeyman72 wrote:

Primary Objective:

(1) restore public confidence and trust in the public transport operator

(2) more profit & higher ROE for shareholders

Secondary Objectives (debatable as does not add to shareholder value - it is monopoly!!!!):

(1) Solve the MRT overcrowding situation during peak hours

(2) Zero Breakdown of Trains

Performance Benchmark: Hong Kong MTR (FYI, Hong Kong MTR system is older, more complex lines, yet I dare say, lower number of breakdowns per passenger volume, higher frequency of train trips, and the train runs faster!)

Timeline:

Ok lah, cut some slag since he's human.... but hor, he very high caliber & so much $$ behind his business.... Hmmm.... within 12 months!

FAIR?

To be honest, zero breakdown is not possible. I believe places like HK, Tokyo, London, all undergrounds are older than us, all experience break down only. I would think SMRT did not had the capability to handle such crisis due complacency.

Of cause he may step down if he don't delivered in a year or 2, but where will he go next? Another GIC or Temasek share holding company. Sit on the board and still making lot of money.

I have heard from my British colleagues that the tube in London breaks down quite often and people just deal with it and move on. They are amazed at how much of a fuss we make up when our MRT breaks down.

Got to agree that complacency is probably the biggest issue during the last breakdown, the staff were not prepared to handle such a situation. Hopefully a better management will improve that

enwee wrote:

To be honest, zero breakdown is not possible. I believe places like HK, Tokyo, London, all undergrounds are older than us, all experience break down only. I would think SMRT did not had the capability to handle such crisis due complacency.

Of cause he may step down if he don't delivered in a year or 2, but where will he go next? Another GIC or Temasek share holding company. Sit on the board and still making lot of money.

lsh87 wrote:

I have heard from my British colleagues that the tube in London breaks down quite often and people just deal with it and move on. They are amazed at how much of a fuss we make up when our MRT breaks down.

Got to agree that complacency is probably the biggest issue during the last breakdown, the staff were not prepared to handle such a situation. Hopefully a better management will improve that

enwee wrote:

To be honest, zero breakdown is not possible. I believe places like HK, Tokyo, London, all undergrounds are older than us, all experience break down only. I would think SMRT did not had the capability to handle such crisis due complacency.

Of cause he may step down if he don't delivered in a year or 2, but where will he go next? Another GIC or Temasek share holding company. Sit on the board and still making lot of money.

I stayed there for 3 years, yes they do break down, pls lor we had to understand that London tube is the oldest underground service in the world, but the way they handle it is much more efficient than ours.

Yes, we are making a big fuss, but look, if you are stuck underground with no help coming would you be making a big fuss. But hor, got HK frens tell me if the event were to happened in HK, next day they'll go protest on the street.

lsh87 wrote:

I have heard from my British colleagues that the tube in London breaks down quite often and people just deal with it and move on. They are amazed at how much of a fuss we make up when our MRT breaks down.

it doesn't break down as often as you think it does.

and the contingencies when it breaks down are extremely good, with minimal disruption to transport schedules.

another thing - the tube network in London is over a 100 years old.

HI guys.. Thanks for sharing your thoughts..

What prompted me to post the subject was very similar to what some of you commented..

I don't think it's a walk in the park when the CEO took the train.. If it required man hours and coordinations, plus activation of reporters and (who knows, camera crew too???), then surely we can't regard it as anything except publicity campaign and PR efforts...

If it was done as an absolute sincere walking the ground, finding out the issues and wanting to know what commuters go through everyday in their lives, I don't think we would see it in the papers so quickly, perhaps it would have been on some Youtube or blog post, with pictures of him taking the most crowded train instead... Finding out whats the problem and talking to the frustrated commuters..

In another word, his appearance was somehow staged... And the question is, who are they trying to fool and impress...?

I am also blessed like some of you, who do not need to fight for a seat every day in the morning.. Going to work is tough enough, imagine having to push one's way through...

I had an assistant before, whom despite her pregnancy had to take the train every morning to work from Kenbangan to Raffles Place.. Not that she loved to take the train, she had no choice... Sometimes she said, she had to take the train going towards Changi in the opposite direction, and then cross over to take the train coming back down so she could get a seat.. My respect and sympathy to her...

Yes, I agree that before the Govt men started welcoming more to add on to our 5.3m population, perhaps they should also add more into building in a better infrastructure.. Just like Pre-School education, I do not agree in privatization and monetizing the public transport system.. Would the man on the street suffer if SMRT is taken off the trading bourse? No. But he would if the train system is ineffective and inefficient.

That perhaps skewed the focus of SMRT's previous CEO to profitability, which might have resulted in various numerous engineering issues.. Perhaps the Board should be questioned too, for appointing a former DFS chief who never had any experience in managing such a mammoth transportation fleet...

Enough said from me, I am glad that many bros here are passionate on this issue and sympathize with many of our friends who have to suffer from our 3rd world standard transport system in our 1st world standard country..

No lah bro, You wanna see 3rd world transport standard...come to Jakarta

pushslice wrote:

No lah bro, You wanna see 3rd world transport standard...come to Jakarta

Agreed, Jkt .. holy cow