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 What's wrong with Oscar/Rohana

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ParTee
cenbale
scarynight
TigaWood
FelixTeh
Khorkar
Duval_S
tom201296
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Batman
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TDO
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What's wrong with Oscar/Rohana Empty
PostSubject: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 5:52 am

Anyone know an alternative to booking through Oscar/Rohana. SMSed Rohana on Monday lunch hour tp book Kukup, no reply. SMSed again in late afternoon, no reply. SMSed again yesterday morning, again no reply. Called later in the morning, no reply. I wonder if Oscar is still in this small business.

Last time I used to book through Mohamad Ali whose service is much better. Through Rohana, the previous response can be one day later.

Anyone know what's wrong?
Sad
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Batman
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 6:48 am

Sorry to hear that bro. But my experience have thus far been good.
My last booking was last Sat night, ard 9+pm. Sms to book for 730am flight for Daiman the next morning and got a reply within 1hr.

PS: I m in no way related to Oscar. Just sharing my experience.
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Technospaz
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 6:49 am

I booked my game for Ponderosa with them last week. No issues whatsoever. Very good.
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ltingjun
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 7:45 am

Yeah me too. I've had good experiences with them and their replies have been efficient.

But I SMS-ed them late last week asking about a Batam trip but didn't hear any news back.
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tom201296
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 8:29 am

In deed, they were good last time. Yesterday, sms to cancel my booking for new booking till now heard nothing. My understanding from Roh was transfered to another dept
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Duval_S
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 8:43 am

I had not booked with either of them but I heard they are good.
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tom201296
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 9:09 am

Anyone has other agent contact to share?
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Khorkar
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 9:34 am

I've never have any problem or so with Oscar. Reply is pretty fast and good. Still my only and preferred booking agent.

Give them another try and see if they fare better. If could one of those days where text gone lost or phone have problem kind of thing.
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tom201296
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 10:00 am

Wells guys, I spoke to Alia(rohanna). She just took over hence pretty busy. She finally responded. Thumbs up for her.
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FelixTeh
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 10:04 am

I have similar experienced with SMS, so i call them instead.
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TigaWood
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 10:18 am

TDO wrote:
Anyone know an alternative to booking through Oscar/Rohana. SMSed Rohana on Monday lunch hour tp book Kukup, no reply. SMSed again in late afternoon, no reply. SMSed again yesterday morning, again no reply. Called later in the morning, no reply. I wonder if Oscar is still in this small business.

Last time I used to book through Mohamad Ali whose service is much better. Through Rohana, the previous response can be one day later.

Anyone know what's wrong?
Sad

Who are they?
You mean we can book course in JB through agents?
Can someone tell me about this service?
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scarynight
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 10:24 am

No issues for me too.
But I whatsapp them.
This way I can check if they read the MSG.
They mostly read within the hour.

On a side note, anyone got an agent for palm resort?
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cenbale
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 11:25 am

scarynight wrote:
No issues for me too.
But I whatsapp them.
This way I can check if they read the MSG.
They mostly read within the hour.

On a side note, anyone got an agent for palm resort?


Palm resort walkin will do .
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scarynight
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 11:28 am

cenbale wrote:
scarynight wrote:
No issues for me too.
But I whatsapp them.
This way I can check if they read the MSG.
They mostly read within the hour.

On a side note, anyone got an agent for palm resort?


Palm resort walkin will do .

Hi Cenbale,

Thanks for the reply but do you know of any agent that have better rates than walk-in rates for palm resort...
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TDO
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 11:56 am

Finally, got a reply from Atiqa instead of Rohana and only after I called again this morning. Atiqa said Rohana not taking booking anymore and in other workscope and she is taking over. but hor, it's a hp leh. At least respond rather than keeping people on the edge.. Still puzzling. Question
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ParTee
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 12:52 pm


OB abit...Palm Resort is now offering Rm200/- per flight.
Applicable for walk in from Mon- Fri for early bird
offer before 9am tee-off. Offer is good till further notice.
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s-killer
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 3:04 pm

i had a really bad and embarrassing experience with OSCAR (not from Rohana) though.

i ask them to help check whether Starhill is opened on 31-Jan-2012 (Monday) morning, as i planned to bring my boss and colleague there for golf. I even emphasize that it is a MONDAY morning. They said "YES" provide me with the rate, and confirmation through SMS. So everything swee swee,

On 31-Jan-2012 morning, i picked up my boss and colleague, happily driving into JB planning to play 36 holes that day, only to arrive at Starhill and realised that it is CLOSED for monday morning!!

Imagine how embarrassed i am !!!

i quickly called OSCAR hp, and rohanna has to make last minute arrangement to put me into Palm Villa, which we ended playing only 18 holes (due to one 9 hole close for renovation)

Sad
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BigblackGoof
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 3:39 pm

Batman wrote:
Sorry to hear that bro. But my experience have thus far been good.
My last booking was last Sat night, ard 9+pm. Sms to book for 730am flight for Daiman the next morning and got a reply within 1hr.

PS: I m in no way related to Oscar. Just sharing my experience.

Same here... i played 36 at Legends last weekend, 2nd 18 was booked in the same morning during my 1st 18 and we got a slot for the PM game almost within 1hr... hmm, maybe they dun have what you wanted?

I always ask her for a list of offers, most of the time she will respond within half a day max.
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TDO
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 4:14 pm

Ok guys. Maybe my English is not good enough and may have offended Rohana. Not that I am trying to blame/flame them, but if there's no objection I would like to post the sms I sent. You guys be the judge.

1st SMS sent to Rohana on 19 March 2012 @12.15pm - Hi Rohana, is Kukup available for golf now? I have 4 balls for this Sun game. - NO REPLY

2nd SMS sent to Oscar on 19 March @5.34pm (Thinking Rohana may not have received my SMS) - Hi Oscar, I like to book 4 balls for Kukup this Sun morning. Fred - NO REPLY

3rd SMS sent to Rohana on 20 March 2012 @ 7.23am - Rohana, did you receive my 2 SMSes yesterday? - NO REPLY (Obviously I am pissed after the many SMSes)

Called Rohana on 20 March 2012 - NOBODY PICK UP

4th SMS sent to Oscar today @ 7.35am - Hi Oscar, I have been trying to contact you through Rohana the past 2 days without success. SMSes and call were to no avail. I want to book Kukup for this Sun morning. Did I do anything wrong for your failure to respond. Please advise if you do not want this business. - NO REPLY AGAIN. (Obviously I am now really pissed)

Called again today morning using company phone @ about 8.50am. Atiqa pick up the phone and I asked if Rohana is still with Oscar. I was told she is not in charge of booking already. Nevertheless no apologies was given.

Received SMS from Atiqa @ 8.58am - Kukup/Oscar. Thank you. Your booking on 25/3/12 @ 8.30 for 2 paxs is confirmed. Payment @ regn counter. Pls mentioned booking tru Oscar. **Pls advise early for cancellations to avoud club penalty charges. Atiga.

Bros, if the messages I sent above is offensive, please feel free to scold or tell me off. I mean it's unwarranted.

Why am I doing all these? I have my Poresia membership and don't need to go to Kukup which is quite far away. It's because 2 of my friends are quite new to this game and just got their PC. They can't play in Poresia because they will hold up the back flights. So Kukup is the ideal choice. They played there before.

Sorry guys, I just want to get if off my back. Things are all ok now. Just want to show what actually transpired during the past few days which pissed me.

You be the judge.
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fata
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 4:48 pm

Bro TDO, there's nothing wrong with the SMS you've sent. All I can say is, thing might
not happen the way we want it to be.. Cheers
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bigmud13
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 5:10 pm

I've been trying to contact Oscar/Rohanna also for the past 2 days. 3 msgs sent, 1 yesterday and 2 today but still hear back nothing. This is kind of the first time that there's no response for such a long time.

Bro TDO, you mentioned that someone by the name of Atiqa responded to your booking. Is he/she using the same number as what was previously used by Oscar/Rohanna? Or is it a different number responding?
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TDO
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 5:15 pm

bigmud13 wrote:
I've been trying to contact Oscar/Rohanna also for the past 2 days. 3 msgs sent, 1 yesterday and 2 today but still hear back nothing. This is kind of the first time that there's no response for such a long time.

Bro TDO, you mentioned that someone by the name of Atiqa responded to your booking. Is he/she using the same number as what was previously used by Oscar/Rohanna? Or is it a different number responding?

Hi bro,

Atiqa (she) is using the same hp number 96508609.

Cheers!
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TDO
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 5:17 pm

Stangely, I don't know how many people are under Oscar's employment. Anyone know how Oscar manages his operations? Is he a pro or coach?
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bigmud13
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 5:22 pm

TDO wrote:
bigmud13 wrote:
I've been trying to contact Oscar/Rohanna also for the past 2 days. 3 msgs sent, 1 yesterday and 2 today but still hear back nothing. This is kind of the first time that there's no response for such a long time.

Bro TDO, you mentioned that someone by the name of Atiqa responded to your booking. Is he/she using the same number as what was previously used by Oscar/Rohanna? Or is it a different number responding?

Hi bro,

Atiqa (she) is using the same hp number 96508609.

Cheers!

Thanks Bro TDO.
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TDO
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PostSubject: Re: What's wrong with Oscar/Rohana   What's wrong with Oscar/Rohana I_icon_minitimeWed Mar 21, 2012 5:25 pm

I am trying to find Mohamad Ali's hp number that I lost at least 8 years ago after I change my hp. He is very responsive and courteous. He used to teach golf at Mandai Executive Course. Wonder if anyone know him or have his contact. I sure would like to book through him.
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